Information Station: Taiwan’s Friendly Travel Support Points

While traveling in Taiwan, have you ever found yourself looking for a restroom, needing directions, or simply wanting to ask a local for recommendations? That’s when an Information Station can make all the difference.

Information Stations are part of a nationwide initiative by Taiwan’s Tourism Administration. These stations are friendly local shops, cafés, convenience stores, and other community businesses that voluntarily offer basic travel assistance to visitors — for free.

▲Image Source：CommonWealth Magazine

▲Image Source：Siraya National Scenic Area Headquarters

▲Image Source：Siraya National Scenic Area Headquarters

What Can You Do at an Information Station?

• Ask for help with directions, attractions, transportation, or local food

• Use restrooms or refill your water bottle

• Charge your phone or take a short break

• Pick up maps or brochures

• Discover hidden local gems from warm-hearted locals

Look for the official green-and-white Information Station logo with the words “借問站” and “Ask Me.”

▲Image Source：CNA and Chiayi County Government

▲Image Source：CNA and Chiayi County Government

Where Are They?

There are over 1,000 Information Stations across Taiwan, from big cities to rural towns. You’ll find them in convenience stores, cafés, hostels, and even pharmacies.
To locate one near you, use the Taiwan Travel Map or any major travel app that supports Taiwan tourism info.

▲Image Source：CommonWealth Magazine

▲Image Source：Siraya National Scenic Area Headquarters

Why Use an Information Station?

In an age of smartphones and GPS, the human touch still matters. Information Stations bring back the warmth of face-to-face hospitality. With one friendly question, you might uncover a hidden night market, a scenic trail, or a locally loved snack shop.

So next time you see the sign, don’t hesitate — stop by and ask away!

▲Image Source：Taipei Travel Web

▲Image Source：Miaoli County Government Web

▲Image Source：Miaoli County Government Web

▲Image Source：Kaohsiung Travel Web